Travel Service Ignored My Claim

It has been exactly one month since my Travel Service flight QS303 from Las Palmas de Gran Canaria to Prague when my suitcase was vandalized. There has been apparent “attempted burglary” ) but nothing disappeared from the luggage. Only the lock has disappeared and the stuff had been rummaged through.

I filed a complaint. Pursuant to consumer laws, the addressee of the complaint has 30 days to deal with it.

Nothing happened.

In a normal world you would use the services of competition the next time.

Unfortunately, the low-cost airline industry is very small here. And the travel agency that I like and use often uses the services of this low-cost. Exclusively…