Travel Service Ignored My Claim

In Personal, Travel on February 18, 2008 by Petr Bokuvka Tagged: , , ,

It has been exactly one month since my Travel Service flight QS303 from Las Palmas de Gran Canaria to Prague when my suitcase was vandalized. There has been apparent “attempted burglary” :)) but nothing disappeared from the luggage. Only the lock has disappeared and the stuff had been rummaged through.

I filed a complaint. Pursuant to consumer laws, the addressee of the complaint has 30 days to deal with it.

Nothing happened.

In a normal world you would use the services of competition the next time.

Unfortunately, the low-cost airline industry is very small here. And the travel agency that I like and use often uses the services of this low-cost. Exclusively…


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